A transgender man won a $20,000 settlement in a lawsuit against the fast food chain Shake Shack after he faced a month of transphobic harassment on the job with no support from his employer.
The man, who has not been identified in the media, worked at Shake Shack in 2020 in Oakland, California. He said that he was harassed daily and referred to as female.
He told his supervisors about the harassment and instead of helping him they told him to “explain his gender to co-workers rather than rely on management to correct discriminatory behavior,” according to the California Civil Rights Department, which helped him with his lawsuit. The supervisors said it was his responsibility to convince his coworkers to stop harassing him.
His lawsuit says that after a month he grew “frustrated by management’s failure to address his concerns” and quit.
“California law prohibits intentional misgendering in the workplace,” California Civil Rights Department director Kevin Kish said. “Intentional misgendering and other forms of discrimination based on gender identity and gender expression can be stressful and traumatic.”
After mediated talks, the agency said that Shake Shack agreed to improve their discrimination training for managers and employees and adopt more strict policies about discrimination and harassment. Shake Shack also agreed to report anti-LGBTQ+ discrimination and harassment complaints directly to the state for the next year and pay the former employee $20,000.
“Creating a welcoming and fulfilling environment for all our employees and guests is critical,” reads a statement from Shake Shack. “We are constantly taking steps to ensure our policies and culture reflect our commitment to diversity and inclusion in the workplace.”
An LGBTQ+ inclusive, Christian school in Missouri will permanently close in May this year after its funding was axed by churches over its support for the queer community.
Urban Christian Academy in Kansas City – a tuition free private Christian school – catered to kindergarten through to eighth graders.
But the school lost the majority of its funding after the school’s co-founder, Kalie Callaway-George, said the establishment was LGBTQ-inclusive and embraced “inclusive ideology”, and has been forced to close.
Churches that previously supported the school’s funding retracted it “citing a disagreement of values based on the inclusion of the LGBTQ community,” Callaway-George told the The Kansas City Star.
According to the newspaper, the academy raised almost $334,000 in December 2021 compared to $14,800 at the end of this year.
The star reported that the school became open about its support for the queer community in the winter of 2021 to 2022. During this time the school updated its mission statement and website to reflect its pro-LGBTQ+ stance.
“As you can imagine, it’s been an extremely difficult process for our staff and our families,” Urban Christian Academy tells PinkNews.
“Because of the rise in violence against LGBTQ people, and the general media cycle around schools and LGBTQ kids, we have serious concerns about the safety of our kids and teachers.
“Our focus will be on protecting our families and ensuring the kids get the same high-quality education that they have in years past.”
After voicing support for the LGBTQ+ community Callaway-George told The Kansas City Star that by the end of last year the school has lost 80 per cent of its much-needed funding.
Many of the school’s donors were Christians, and a total of eight churches that had previously provided funding withdrew support.
‘There is so much grief around losing the community’
“We find ourselves in a season where we are running on very few resources, and each time attention is brought to the issue, we are bombarded by hate, which further distracts from our ability to care for the scholars we have in our care,” Callaway-George said.
Callaway-George said the school has reached out to churches in the area for support, but has had no response.
In December last year, parents were informed that the school would close permanently, with staff helping families find an alternative provision for their children.
On 24 May the school will close its doors for good.
“We are meeting with each family individually and have received an enormous amount of tenderness and support. UCA is a really sacred place and there is so much grief around losing the community that has made it so, so special,” Callaway-George said.
That same year, Canada’s Saskatoon Christian Centre Academy was accused of multiple incidents of abuse, including performing an exorcism on a student to cast out “gay demons”.
And in 2021, Covenant Christian School in Sydney fired a teacher for coming out as gay under Australian law.
PinkNews has contacted Urban Christian Academy for comment.
Nonbinary people face “clear bias” in the job market according to a new study from Business.com, with employers expressing blatant discrimination when presented with a resume that used they/them pronouns.
“As layoffs sweep through the U.S., our data shows nonbinary individuals may have a difficult time finding new jobs,” the site tweeted.
According to the study, many nonbinary workers feel they must conceal their gender identity. “People have complained about ‘the gay agenda’ to me,” one person in Oregon said. “This is why I am hesitant to openly identify as nonbinary. It jeopardizes my personal safety to be out. I wish it didn’t.”
“I am in the nonbinary closet due to professional reasons,” one 34-year-old said. “I live in Florida, and coming out as nonbinary could cost me future job opportunities.”
Nonbinary people in the South were more likely to fear prejudice in the workplace even after being hired. “I have not experienced difficulty working as a nonbinary person in New York City, but I previously lived in South Carolina where it was more difficult… in South Carolina, I was told I had to stay closeted to succeed,” a 25-year-old professional said.
Researchers also sent two identical resumes out to 180 employers. Both resumes featured a gender-neutral name, but only one indicated they/them pronouns.
“Our experiment revealed that the resume with nonbinary pronouns received less interest from employers and fewer requests for interviews or phone screens,” researchers said.
In the study’s third phase, researchers reached out directly to hiring managers to find out why the resume that included they/them pronouns received less interest. “When we asked what, if anything, the applicants could improve about their resumes, several hiring managers revealed blatant biases and even bigotry against nonbinary job seekers,” researchers wrote.
“This person seems like a decent fit on paper, though I am not interested in the drama that a person who thinks they are a ‘they/them’ brings with them,” a 57-year-old in the agriculture, forestry, fishing, and hunting industry told researchers.
“I immediately balk at the supposed ‘gender neutral’ pronoun of ‘they/them,’” a 32-year-old man in the arts, design, and entertainment industry said. “It doesn’t make sense when used like this and is, at its root, an attack on women.”
“Though it’s not surprising that some people still hold onto biases against nonbinary people, it was surprising that these biases existed in some unexpected places,” the study’s author Ryan McGonnagill told The Advocate. “People of all genders, ages, and regions expressed bias and even flat-out bigotry against our nonbinary job applicant. So did hiring managers in many different industries — even those that are often considered more progressive, such as higher education and entertainment.”
McGonnagill and his fellow researchers asked several experts how employers can make their hiring processes more inclusive for people who identify as nonbinary. Suggestions included diversifying search teams, using inclusive language in job postings, and giving job applicants the opportunity to self-identify during the interview process. Researchers also suggested that employers hire outside consultants or in-house diversity, equity, and inclusion experts to aid in the hiring process.
Former Vice President Mike Pence is stepping up his outreach in Iowa ahead of a possible 2024 presidential campaign by rallying conservatives against transgender-affirming policies in schools, like one adopted in an eastern Iowa district last year.
The effort by Advancing American Freedom, a group formed by Pence in 2021 and financed by his supporters, will include digital ads, rallies, canvassing and perhaps radio and television spots. It comes as a federal court in Minnesota is scheduled next week to hear a case brought by a group representing parents of students in Linn-Mar Community School District outside Cedar Rapids.
“The strength of our nation is tied to the strength of our families, and we cannot stand idly by as the radical left attempts to indoctrinate our children behind parents’ backs,” Pence said in a statement provided to The Associated Press. “Advancing American Freedom will not rest until parental rights are restored in Iowa and across the nation.”
The Linn-Mar board last year adopted a policy allowing students to request a gender support plan to begin socially transitioning at school and without the permission of their parents. The group representing the parents is suing to overturn the policy.
The planned budget for the effort is more than $1 million, and the push is expected to last several months, said a Pence aide, who spoke on condition of anonymity ahead of a formal announcement later Thursday.
The moves by the outside group — separate from any potential Pence candidacy — comes as school policy, notably involving gender identification and sexual orientation, has become an early focus of 2024 Republican presidential prospects.
The issue is particularly relevant in Iowa, given both the court case and the Republican-controlled Legislature advancing legislation barring schools from supporting a student’s social change in gender identity.
Transgender youth in Florida will no longer be able to access gender-affirming treatment — even during clinical trials.
The Florida Boards of Medicine and Osteopathic Medicine adopted new rules on Friday banning hormone replacement therapy and puberty blockers for minors.
Also, at a joint meeting of the boards, the Board of Osteopathic Medicine unanimously voided an exception that made it possible for young people to receive medical treatment when enrolled in studies conducted by state universities. This exception resulted from a contentious meeting last year when the two boards voted to have separate standards for different providers when providing gender-affirming medical treatment to minors. As a result, the rules of the two boards are now aligned.
In a Tallahassee hotel where the meeting was held, attendees shouted expletives leading to tense moments that prompted law enforcement officials to position themselves at the front of the room.
“Shame on the Florida Boards of Medicine and Osteopathy for continuing this assault on the health of young people and the rights of their parents to seek the best care possible for their children,” Nikole Parker, director of transgender quality at Equality Florida, said in a statement. “This rule puts transgender youth at higher risk of depression, anxiety, and suicidality and strips parents of the right to make decisions about care for their kids.”
Supporters and advocates pleaded with doctors on the Florida Board of Medicine and the Board of Osteopathic Medicine to retain access to what many described as lifesaving care. One transgender man gave himself a hormone injection during his speaking period. Many spoke of feelings of suicidal ideation passing with access to gender-affirming care.
However, the board was unimpressed and voted in favor of the governor’s ban anyway.
“Those are the facts that have been purposely ignored by Boards of Medicine and Osteopathy stacked with DeSantis allies and campaign donors who have put their toxic politics over people’s health and wellbeing,” Parker said.
“Transgender Floridians exist. Transgender youth exist. Gender-affirming care is lifesaving care — and it is care that is supported by every major medical organization, an overwhelming majority of medical providers, and should be left to young people, their families, and their doctors; not politicians.”
A press conference was held beforehand to condemn the political moves of the Boards and the DeSantis Administration, which attracted more than 150 advocates for transgender and youth rights.
Transgender young people and families whose lives would be affected by the proposed rule spoke at the press event alongside legal experts, medical professionals, and community leaders.
Nearly 200 past and present contributors to The New York Times have signed on to a damning letter detailing what they say is the paper of record’s “editorial bias” in “reporting on transgender, non-binary, and gender nonconforming people.” The letter follows months of what appears to be heightened criticism, born out of frustration over The Times’ reporting on transgender people.
Numerous, eye-opening examples of how the “Old Gray Lady,” as the paper is often called, positions and frames transgender people and the issues they and their families face are packed into the letter, which compares the paper’s coverage to “far-right hate groups.” Perhaps one of its most consequential call-outs is how The Times’ reporting is used by anti-LGBTQ state lawmakers and other officials to support anti-transgender legislation and policies.
“The natural destination of poor editorial judgment is the court of law. Last year, Arkansas’ attorney general filed an amicus brief in defense of Alabama’s Vulnerable Child Compassion and Protection Act, which would make it a felony, punishable by up to 10 years’ imprisonment, for any medical provider to administer certain gender-affirming medical care to a minor (including puberty blockers) that diverges from their sex assigned at birth,” it reads. “The brief cited three different New York Times articles to justify its support of the law: [Emily] Bazelon’s ‘The Battle Over Gender Therapy,’ Azeen Ghorayshi’s ‘Doctors Debate Whether Trans Teens Need Therapy Before Hormones,’ and Ross Douthat’s ‘How to Make Sense of the New L.G.B.T.Q. Culture War.’ As recently as February 8th, 2023, attorney David Begley’s invited testimony to the Nebraska state legislature in support of a similar bill approvingly cited the Times’ reporting and relied on its reputation as the ‘paper of record’ to justify criminalizing gender-affirming care.”
The letter also packs a punch, using The Times’ long history of anti-LGBTQ reporting, going back decades, to show a pattern and prove its point.
“In 1963, the New York Times published a front-page story with the title ‘Growth of Overt Homosexuality in City Provokes Wide Concern,’ which stated that homosexuals saw their own sexuality as ‘an inborn, incurable disease’—one that scientists, the Times announced, now thought could be ‘cured.’ The word ‘gay’ started making its way into the paper. Then, in 1975, the Times published an article by Clifford Jahr about a queer cruise (the kind on a boat) featuring a ‘sadomasochistic fashion show.’ On the urging of his shocked mother, Times publisher Arthur Ochs Sulzberger sent down the order: Stop covering these people.“
The letter closes with another unfortunate observation: “There is no rapt reporting on the thousands of parents who simply love and support their children, or on the hardworking professionals at the New York Times enduring a workplace made hostile by bias—a period of forbearance that ends today.”
Many voiced their criticism of The Times on social media platforms like Twitter, where GLAAD CEO and President Sarah Kate Ellis noted, “our youth, and our community broadly, can no longer wait for the Times to do the right thing. We need to see action now: stop printing anti-trans stories, meet with trans leaders, and hire trans journalists.”
“Misinformation about transgender people and issues isn’t just bad journalistic ethics, it is also dangerous and has real-world consequences,” she tweeted, adding, “irresponsible Times coverage contributes to the current anti-trans climate and gives cover to extremist politicians out to exploit and destroy trans lives.”
GLAAD has joined with over 100 organizations and leaders in publishing their own, similar letter to the paper, calling it “appalling that the Times would dedicate so many resources and pages to platforming the voices of extremist anti-LGBTQ activists who have built their careers on denigrating and dehumanizing LGBTQ people, especially transgender people.”
GLAAD, whose purpose is to work “through entertainment, news, and digital media to share stories from the LGBTQ community that accelerate acceptance,” detailed some of its efforts with The New York Times.
“Article after article, page after page, day after day, we have tried to educate you and your colleagues. We have sent emails, made calls, tried to help reporters source stories, and in one case, after more than four months of trying, some of us were even able to sit down and talk with you,” GLAAD says. “It is clear that our behind-the-scenes outreach has had zero impact. What has had impact, however, is your irresponsible coverage.”
“The Science Desk decided to spend more than a year undermining support for transgender youth by writing ‘just asking questions’ stories about medically approved best practices for gender-affirming healthcare,” GLAAD continues. “The Opinion editors gave noted cisgender heterosexual Pamela Paul space for her unfounded thoughts about how LGBTQ people should describe themselves, as if the Times could not find anyone with lived experience in the LGBTQ community to write about our issues. Then the Times boasted about hiring David French, an attorney for the Alliance Defending Freedom, an organization that the Southern Poverty Law Center designated an anti-LGBTQ hate group that actively spreads misinformation about LGBTQ people and pushes baseless legislation and lawsuits to legalize discrimination.”
Spain has passed sweeping reforms of its gender recognition laws to allow self-ID for trans people from the age of 16 without the need for a psychological or medical evaluation.
Lawmakers in Madrid passed the reforms on Thursday (16 February) by a vote of 191 to 60, with 91 abstaining.
The reforms mean that trans Spaniards will no longer be required to file medical documents in order to change their gender markers on official documents such as birth certificates.
Additionally, no diagnosis of gender dysphoria or proof of two-year hormonal treatment will be necessary.
Trans young people under 16 will also be allowed to apply for changed gender markers with the consent of parents or guardians, while those aged 12 or 13 will need a judge’s permission.
Trans people over 16 in Spain will now be able to change gender markers without medical intervention. (Getty)
“Today we have taken a giant step forward,” equality minister Irene Montero said.
“This law recognises the right of trans people to self-determine their gender identity, it depathologises trans people. Trans people are not sick people, they are just people.”
Spain joins countries such as Denmark and Switzerland in its decision to pass the self-ID laws.
“We’re celebrating the fact this law has passed after eight years of tireless work to obtain rights for the trans community,” LGBTQ+ advocacy group FELGBTI+ head Uge Sangil told AFP outside parliament.
“We’re winning human rights with the free determination of gender.
“From today, our lives will change, because we are not ill,” Sangil continued.
It passed through the lower house of Spain’s parliament in late December following a vote of 188 to 150, despite the growing divide between Spain’s coalition government on the subject.
Maria Jesus Moro of the right-wing Popular Party, who opposes the law, claimed it was “too hasty” and had somehow “caused a lot of suffering”.
Spain is miles ahead of UK on trans rights
The vote comes following the divisive decision by the UK government to block a gender recognition reform passed by Scotland’s parliament.
The law would have made it easier for Scottish trans people to change gender markers on their ID and legal documents by minimising the wait time and minimum age.
The announcement by the government that it would invoke Section 35 to block gender reforms was met with overwhelming backlash, as well as renewed calls for Scottish independence.
Scotland’s outgoing first minister Nicola Sturgeon called the decision a “full frontal attack on democracy” following the announcement on 16 January.
“The Scottish government will defend the legislation and stand up for Scotland’s parliament,” she added.
“If this Westminster veto succeeds, it will be the first of many.”
Following the controversy, Westminster said it would block similar reforms proposed by Wales if they were to go forward.
An LGBTQ+ action plan by the Welsh government outlined a set of improvements that would help trans people obtain gender-recognition certificates.
But the concept was shut down before it had a chance to move forward, with a spokesperson of the UK government’s equalities office telling PinkNews that it would not budge on preventing further changes to the Gender Recognition Act.
“We share the concerns that others have set out with proposed reforms to the GRC application process, particularly around safety issues for women and children,” a spokesperson said.
“As a result of this, there are no plans to reform the Gender Recognition Act in England or Wales.”
A Christian campaign planning to air two Super Bowl ads to promote Jesus as a loving and accepting figure is reportedly affiliated with anti-LGBTQ+ causes.
The “He Gets Us” campaign, which is not affiliated with a specific church or denomination, has already been airing ads during NFL playoffs. One of the ads says “Jesus disagreed with loved ones. But didn’t disown them.”
Trying to connect him to the modern age, one ad also says Jesus was “an influencer who became insanely popular” but was then “canceled” because he “stood up for something he believed in.
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The ads are designed in such a way that viewers don’t know they are religious until the end.
“We simply want everyone to understand the authentic Jesus as he’s depicted in the Bible — the Jesus of radical forgiveness, compassion, and love,” states the website of the campaign.
And yet, He Gets Us is a subsidiary of the Servant Foundation, which, according toLever, has donated over $50 million to the anti-LGBTQ+ hate group Alliance Defending Freedom.
Alliance Defending Freedom identifies itself as a “legal organization committed to protecting religious freedom, free speech, the sanctity of life, parental rights, and God’s design for marriage and family.” The Southern Poverty Law Center describes it as a hate group. ADF has joined with like-minded organizations in Europe in support of forced sterilization of transgender individuals and has represented numerous anti-LGBTQ+ plaintiffs in pivotal legal battles for LGBTQ+ rights. The organization has also been a large force behind the anti-abortion movement.
According toChristianity Today, the Super Bowl ads are part of a three-year, one billion-dollar campaign, with $20 million of that going toward its two-game day ads.
And according to Jason Vanderground, President of the branding firm Haven that is working on the campaign, “That is just the first phase.”
Among the donors to the campaign is billionaire David Green, co-founder of Hobby Lobby.
In addition to being called out for its affiliation with the Alliance Defending Freedom, the ads have been criticized by some Christians as well, who say that encouraging people to identify with Jesus is not as important as promoting his divinity.
Missouri has launched a multi-agency investigation into a pediatric transgender center after a former case worker alleged children were being routinely prescribed puberty blockers or hormone therapy without “appropriate or accurate” mental health assessments, the state’s attorney general announced Thursday.
Missouri Attorney General Andrew Bailey speaks to reporters after taking the oath of office in Jefferson City on Jan. 3.David A. Lieb / AP
“We have received disturbing allegations that individuals at the Transgender Center at St. Louis Children’s Hospital have been harming hundreds of children each year, including by using experimental drugs on them,” state Attorney General Andrew Bailey said in a statement. “We take this evidence seriously and are thoroughly investigating to make sure children are not harmed by individuals who may be more concerned with a radical social agenda than the health of children.” The investigation was launched two weeks ago after Jamie Reed, who worked as a case manager at the Transgender Center from 2018 to November 2022, alleged the center caused permanent harm to many of the patients being treated for gender dysphoria. The attorney general’s office, which said it had previously received a sworn affidavit and supporting documentation from Reed, confirmed the existence of the investigation Thursday after Reed went public that same day with her allegations in an op-ed published in The Free Press, a news website started by Bari Weiss, a former op-ed writer and editor at The New York Times. Reed concluded her op-ed by calling for a “moratorium on the hormonal and surgical treatment of young people with gender dysphoria.”
In a 23-page affidavit shared on the attorney general’s website, Reed alleged the staff repeatedly violated the center’s own treatment guidelines. She said the center required minors to meet four criteria — a minimum age, a therapist referral, parental consent and a clinical visit with an endocrinologist or an adolescent medicine specialist — before they could receive puberty blockers, which temporarily pause puberty, or hormone therapy, such as estrogen or testosterone. But she alleged the center’s staff would provide the medication “without complete informed parental consent and without an appropriate or accurate assessment of the needs of the child.”
Reed alleged in the affidavit that providers at the center prescribed hormone therapy to patients as young as 13, even though the World Professional Association for Transgender Health, a nonprofit professional association, recommended at the time that minors be at least 16 years old for such treatment. She also alleged providers at the center only used therapists they “knew would say yes” to a patient’s medical transition and that parents were “routinely pressured” into consenting to have their child receive transition-related care.
In her affidavit, Reed also alleged that doctors at the Transgender Center did not share information with patients and their parents about the possibility of sterility following hormone therapy, though, in her op-ed, she said patients were “told about some side effects, including sterility,” but that she “came to believe that teenagers are simply not capable of fully grasping what it means to make the decision to become infertile while still a minor.” She also said she witnessed minors experience “shocking injuries” from the medication, including one patient who experienced “severe atrophy of vaginal tissue” after receiving testosterone and had to have subsequent vaginal lacerations treated surgically.
Reed alleged she raised concerns to doctors at the center and university administrators for years and was discouraged from tracking adverse outcomes of patients, she stated in the affidavit. She wrote in her op-ed that her experience at the Transgender Center has led her to support a nationwide moratorium on gender-affirming care for young people due to “the secrecy and lack of rigorous standards that characterize youth gender transition across the country.”
Washington University in St. Louis, the parent institution of the Children’s Hospital,said in a statement shared on its websiteThursday that it is “alarmed by the allegations reported in the article published by The Free Press describing practices and behaviors the author says she witnessed while employed at the university’s Transgender Center.”
“We are taking this matter very seriously and have already begun the process of looking into the situation to ascertain the facts,” the statement said. “As always, our highest priority is the health and well-being of our patients. We are committed to providing compassionate, family-centered care to all of our patients and we hold our medical practitioners to the highest professional and ethical standards.”
The state’s Division of Professional Registration, one of the agencies assisting in the investigation, is looking into whether any licensed professionals at the Transgender Center are in violation of their respective licensing board’s policies, while the Department of Social Services will be investigating concerns surrounding fraud, waste or abuse in the state’s Medicaid program, according to the attorney general’s news release.
Missouri is one of at least 24 states that have introduced measures this year to prohibit gender-affirming care for minors. Five states — Alabama, Arkansas, Tennessee, Arizona and Utah — have already placed restrictions on such care, though federal courts have blocked Alabama’s and Arkansas’ laws from taking effect pending the outcome of the litigation.
Transition-related care for minors is supported by major medical organizations — including the American Medical Association, the American Academy of Pediatrics and the American Psychological Association. These associations oppose governmental restrictions on care, including puberty blockers and hormone therapy, which they say are safe and have been used for decades to treat other conditions in minors.
The World Professional Association for Transgender Health’s most recent Standards of Care guidance, which is used widely by clinicians who provide transition-related care, recommends that this type of care be provided to minors using a multidisciplinary team of medical experts in a variety of fields, including psychology and endocrinology. The group doesn’t recommend any medical intervention for children prior to puberty. Rather, it recommends that children socially transition, for example, by using a different name and pronouns or wearing a different hairstyle or clothing. Adolescents who begin the early stages of puberty — usually between 8 and 14 — may be eligible for puberty blockers, but the group recommends they meet a list of criteria, including receiving a comprehensive psychosocial assessment.
The group also recommends that older youths meet a list of criteria before beginning hormone therapy. For example, the standards say adolescents have to demonstrate the emotional and cognitive maturity required to provide informed consent for treatment, the adolescent’s other mental health concerns should be addressed, and the adolescent and the parents or guardian should be informed of the potential reproductive effects of the treatment.
Minors rarely receive surgery, but when they do, the group recommends they receive hormone therapy for at least 12 months prior, receive ongoing mental health support and assessments and be informed of the potential health effects of surgery, including infertility.
More than half a dozen studies published in major medical journals over the last few years have found that access to puberty blockers and hormone therapy improves mental health outcomes, including significantly reducing suicidality, for trans youths.
A trans passenger has accused the Transportation Security Administration (TSA) of severe mistreatment and is calling on TSA to provide better training to staff.
“One of the worst things about traveling as trans is going through TSA,” said photographer and activist NV Gay in a video posted to Instagram describing their experience.
Gay said they were going through security at the Orlando International Airport when they were flagged by the body scanner.
“Of course, if you’ve got boobs and a bottom part, well it’s gonna flag you, and ya know I’m ready for that, I’m expecting that…The problem is that the TSA continually does not train their employees on how to respectfully pat down and talk to trans people.”
Gay said the person patting them down “continually decided to rub ‘down there’ multiple times all over me and then very loudly put it out there to everyone in the crowd that I was trans with a penis and with boobs and that she had no idea and she didn’t know if she could clear me and that she’d have to get her supervisor to clear me.”
“It’s ridiculous at this point,” Gay lamented. “It’s so easy to just be respectful. Be like ‘hey, you’ve got flagged, I need to check’…Be better TSA.”
In the caption, Gay added that “the most disgusting part was that the TSA officer constantly said that my bottom part was poking her, which was not true at all.”
“Having to go through that was horrible,” they added. “No person should ever be treated this way.”
Gay told LGBTQ Nation that this is far from the only negative experience they have had with TSA and that since posting the video, other trans people have messaged them to share their own “truly horrific experiences.”
“The TSA needs to implement trainings on how to treat all passengers as humans and understand that different people look different and have various body parts,” Gay said.
“They should also have multiple agents present for screenings and make sure that the passenger has given consent. Passengers should also be able to record situations in order to make sure that they are not taken advantage of. This goes for everyone, not just transgender individuals.”
The official account of Orlando International Airport replied to Gay’s Instagram post with an apology for what they experienced and asked them to provide more detailed information about where and when the incident took place so the airport could reach out to the local management team.
This led to a Direct Message conversation between Gay and the airport on Instagram (which Gay shared with LGBTQ Nation), in which the airport representative apologized repeatedly and told Gay to reach back out if they don’t hear back from TSA soon.
On Twitter, TSA replied to Gay’s video that they “appreciate” the “feedback” and “continue to push for technological improvement that will provide effective security w/ out gender identification.”
Gay, who has also filed an official complaint with TSA, then replied that updating technology is a step but that it is far more important to train employees in respectful treatment. “The scan was not the problem. The way the agent treated me was the issue!” Gay emphasized.
In a statement to LGBTQ Nation, TSA stated that it “recognizes the concerns of transgender/non-binary/gender nonconforming passengers with the security screening process, and the agency continues to implement the new algorithm on the Advanced Imaging Technology units to significantly reduce false alarms and improve efficiency for all passengers.”
It continued, “At TSA, we are committed to ensuring every traveler is treated with respect and courtesy. When passengers have complaints about their specific screening experience, we encourage them to contact the TSA Contact Center.”